Privacy Policy
Effective Date: July 01, 2021

Last Updated: October 1, 2021

This Privacy Policy outlines how Roofing Experts 360, the owner of this website, collects, uses, and shares information obtained through www.roofingexperts360.com, including its subdomains and sub-URLs, when you interact with the site or use our services as described in our Terms of Service (the "Services").

If any changes are made to this policy, we will notify you by updating the date at the top. We recommend checking this page regularly to stay informed of our current privacy practices.

If you have any questions or concerns about the use of your personal information, please contact us at [email protected], and we will respond within two business days.

Roofing Experts 360 is committed to ethical handling of personal information. While we do not operate in Europe, we are striving to meet the European Union standards for data protection and privacy.

Information We Collect

We may collect personal information about you to enable the website's functionality and provide our services. This may include:

Personal information you voluntarily provide, such as your name, email address, postal address, phone number, or other details for requesting quotes or submitting reviews.

If you use a social media login, such as Facebook, we may access certain information from that account.

To offer location-based services, we may use your IP address or details of the device, operating system, or mobile network used to access the site.

Cookies may be used to track your activity on our site, ensuring a seamless experience.

Cookies are small data files stored on your device that help improve our services and your user experience.

We may also use tracking pixels, which are electronic images embedded in our Services or emails, to deliver cookies, monitor visits, understand usage, or collect analytics data. These tracking tools can be disabled in your browser settings.

How We Use Your Information

We use the information collected to operate, maintain, and enhance our Services. Specifically, we may use the information to:

Send technical updates, security alerts, support notifications, and respond to your inquiries.

Communicate with you about products, services, and offers from Roofing Experts 360 or other contractors listed on our site.

Monitor trends, analyze usage, and assess activities related to our Services.

Detect and prevent fraudulent activities. Personalize website content and services to suit your needs and preferences.

Fulfill any other purpose specified at the time the information was collected.

How We Share Your Information

We may share your information under the following circumstances or as otherwise described in this Privacy Policy:

Service Providers: We may share your information with service providers who assist us in delivering our Services.

Customer Reviews: Reviews you submit may be shared with the companies reviewed and our affiliates for marketing purposes.

Legal Requirements: We may disclose information if legally obligated to do so, such as in response to subpoenas, court orders, or lawful requests by government or law enforcement.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Corporate Affiliates: We may share information with our affiliates, subsidiaries, or parent companies under common ownership.

With Your Consent: We may share your information when you grant us permission.

Links to Other Websites

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content.

Sharing Information with Third Parties

Your information will only be shared with third parties when you request a service that involves them (e.g., requesting competing quotes). When sharing your information with third parties, we ensure a contractual privacy agreement is in place to protect your data. These third parties are required to delete your data upon request.

Advertising Tracking

We may use third-party advertising services, such as Google and Facebook, which may use cookies and tracking pixels to provide feedback on ad interactions. This information does not personally identify you and can be managed through the privacy settings of those platforms.

Privacy Complaints

If you have any privacy concerns, please contact [email protected]. If your complaint is not satisfactorily resolved, you may file a claim with JAMS, an alternative dispute resolution provider.

Data Protection Commitment
Roofing Experts 360 voluntarily follows data protection principles aligned with the WA standards (CCPA), even though we do not operate in those jurisdictions. We only process your personal data for:

Performing our contractual obligations to provide requested Services.

Legitimate business interests, such as sending marketing communications and improving our Services.

When you have given explicit consent.

We do not sell or share your information for marketing purposes outside the terms stated here.

Control Over Your Data

We believe in transparency regarding your data. Contact us at [email protected] to:

Understand how we use your data.

Know who we share your information with.

Access or delete your personal information.

Roofing Experts 360 is committed to protecting your privacy and providing control over your personal information.